Nicole

Assistant Lead Concierge

Notary Public

RAMP Certified

We are excited to welcome Nicole Kenly to our team! With her extensive background in the client and Team services industry, Nicole brings a wealth of experience, valuable leadership skills, a strong commitment to excellence, while building meaningful relationships within our community.

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Nicole holds a Bachelor of Science in Business, an Associate in Specialized Business Degree, a RAMP Certification and is a commissioned Notary Public in the Commonwealth of Pennsylvania. Her qualifications highlight her adaptability and proven ability to thrive in fast-paced environments, manage teams, and deliver results. Nicole’s expertise spans across various business backgrounds, making her an invaluable asset to our team.

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We’re thrilled to have Nicole join us and are confident that her knowledge and leadership will make a lasting impact on our team and the clients we serve. Having been a valued client of hello Concierge since we started, Nicole understands our mission firsthand. Nicole’s dedication to her clients, her team, and her community aligns perfectly with our values, and we’re thrilled to have her on board. We look forward to achieving great things together, she will be assisting in the office & with the business, with clients & team members, with events, and serving up drinks.

Nicole’s ability to coach, motivate, and mentor staff to reach their full potential, paired with her passion for building meaningful client relationships, will undoubtedly contribute to our continued success. Nicole is willing to step up and step into whatever role hello Concierge needs.

Natalia

Lead  Bartender Concierge

RAMP Certified

Pet Concierge​

Natalia Morgan-Long brings a rare blend of compassion, professionalism, and charm to her role as our Lead Bartender Concierge. With a background in both dental care and hospitality, Natalia has spent years putting people at ease—whether in a dental chair or behind the bar.

Her experience in healthcare has shaped her deep commitment to care and attention to detail, while her time bartending at The Strike Zone Bar and Grill refined her ability to serve with confidence, warmth, and efficiency. From mixing specialty drinks to creating memorable moments for guests, Natalia brings her signature heart-forward service to every event we’re part of.

At hello Concierge, Natalia leads our bar experience with grace, ensuring every guest feels welcomed and cared for. Whether she's shaking up a signature mocktail/cocktails, pouring a perfect glass of bubbly, or supporting clients behind the scenes, Natalia’s presence is both calming and elevating.

She’s not just here to serve drinks—she’s here to serve people. And that makes all the difference.

Mia

Pet Concierge

Photo Kiosk Concierge

Mia is all about living life to the fullest! Whether it's through sports, cheerleading, dancing, or spending time with her friends, dogs (Bosco & Sketti), and especially her family, she brings energy and joy wherever she goes. Her deep passion for helping others and her love for all furbabies make her the perfect fit for "hello Concierge". As the daughter of the Founder/Owner, Mia is proudly following in her footsteps, continuing the legacy of care and service that runs through the heart of our team.

Harry

Luxury Commute Services

Event Concierge

RAMP Certified

Harry is a man of many talents, experiences, knowledge, and wisdom. With a genuine love for helping and interacting with people, Harry’s diverse background makes him an invaluable asset to our team. Harry also is an honored Veteran. His extensive experience allows us to utilize his skills across all of our services. After discovering the full range of his talents, we were excited to ask him to join us in every aspect of our business. Harry’s incredible personality, paired with his great sense of humor, will make him a fantastic addition to "hello Concierge"

Kelsey

Backroad Barkery Owner

RAMP Certified

Pet Concierge

Event Concierge 

We were so excited to welcome Kelsey to the team! Her kind and caring nature, paired with her infectious energy, makes her a truly wonderful addition. As the owner of Backroad Barkery, Kelsey brings her passion for quality and creativity to everything she does. We know her positive spirit will inspire and uplift everyone she works with, she makes an excellent addition to

"hello Concierge"

Laura 

Lead Event Concierge

Pet Concierge

RAMP Certified

We are thrilled to welcome Laura McGaughey as our Lead Event Concierge! With her extensive experience in event management, team leadership, and a passion for building meaningful relationships, Laura is an amazing addition to our team.

Laura holds a Bachelor of Science in Elementary Education and has spent over two decades as a Director, coordinating events for over 500 athletes, recognition activities, competitive events, and much more. Her expertise in creating programs and ensuring they align with organizational goals will be invaluable as she leads our event efforts. 

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What makes this even more special is that Laura has been a valued client of hello Concierge since 2024. She understands our mission and vision firsthand, and we are excited to have her on the other side, bringing her strategic thinking, positivity, and drive for excellence to the team.

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Laura has the expertise to elevate your event to the next level with her experience, creativity and RAMP Certification she is ready to step in where and whenever she is needed.

Ray

General Concierge

RAMP Certified

ServSafe Certified​

We are excited to welcome Ray Schamus to the team as our new General Concierge! With his diverse background, remarkable leadership skills, and dedication to both his work and community, Ray will be an invaluable asset to our team.

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Ray holds a Bachelor of Science in Food Service Management, a ServSafe and RAMP Certifications. Ray has successfully owned and operated multiple businesses, including Pa BBQ’s PigRig and the Pennsylvania Barbeque Restaurant. A retired Captain from the Pennsylvania Army National Guard, Ray's military service has instilled strong leadership skills and a disciplined approach to everything he does and adds a unique perspective to his work ethic and commitment to excellence.

Ray has been intrigued with hello Concierge since we started in 2021. He is deeply committed to giving back to his community. Ray’s attention to detail, strategic thinking, and dedication to service will undoubtedly contribute to the success of our team, and we’re thrilled to have him on board. Ray is our “Go To Guy”

Karen

Luxury Commute Services

Karen has been a dedicated member of our community for over 30 years. After spending 10 years in retirement, she found herself eager to get back to serving others and making a positive impact. Karen has a deep love for spending time with her friends, family, and grandkids, and she truly enjoys meeting and helping people in our community. This passion for service is what led her to join "hello Concierge," where she continues to make a difference by giving back to those around her.

Amaya

Event Concierge

RAMP Certified

ServSafe Certified​

Amaya is a 2024 graduate from IUP with a BS in Hospitality Management and is currently pursuing her MA in Human Resource and Employment Relations. In addition to her degree, Amaya holds both ServSafe and RAMP certifications. With experience as a Banquet Captain and Wedding Concierge, she brings a wealth of knowledge and expertise to our team. Amaya was first introduced to "hello Concierge" when her mother used our services for her 21st Birthday Gift Basket. After learning about what we do, Amaya told me I was doing her "Dream Job," and we've stayed in touch ever since. That connection ultimately led Amaya to join "hello Concierge," where her passion for service and people truly shines.